3CX Call Flow Designer (CFD)
We design custom callflows using 3CX's visual CFD tool, automating IVR menus, routing, database queries and dialers without code.
Capabilities
- Design IVRs, menus, prompts and business workflows visually.
- Integrate CRMs/ERPs for personalized interactions.
- Create automatic dialers, time‑based routing, and holiday schedules.
- Use variables and database components for dynamic behavior.
- Deploy projects easily via the 3CX Management Console.
Benefits
- No coding required for callflow logic.
- Rapid iteration and deployment.
- Seamless integration with existing 3CX PBX setup.
- Supports advanced features like date/time routing and dialers.
Why Choose Our CFD Solutions?
- Visual drag‑and‑drop design makes complex IVRs easy.
- We integrate CFD projects with custom CRM or API middleware.
- Flexible architecture allows reuse across multiple 3CX installations.
- Experienced in building projects that include dialers, database lookups and scheduling.
Getting Started
A 3CX PRO license is required to author and deploy CFD projects. Projects are exported from the 3CX Management Console and can be updated at any time; we’ll work with your 3CX admin to import and test configurations.
Use Cases
Customer support, automated sales campaigns, notifications, and internal queue management.
Service Tiers & Add‑Ons
Choose from starter through advanced packages, each including source code and revisions. Add-ons such as fast delivery and training are available.
Frequently Asked Questions
- Can callflows be changed after deployment? Yes, CFD projects can be edited and re‑uploaded at any time.
- Do I need a specific 3CX license? A PRO license is required to run CFD applications.
- Can CFD access external databases? Yes, via database components or HTTP requests.